Terms of Service
Terms and conditions for using VOWLY's marriage registration platform
Last updated: January 16, 2025
These Terms of Service ("Terms") govern your use of the VOWLY platform and services operated by ORI WEDDING CYPRUS LTD, a company incorporated in Cyprus (Company Registration: HE 447848) ("Company," "we," "our," or "us").
By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and ORI WEDDING CYPRUS LTD.
Company Information
Legal Entity
ORI WEDDING CYPRUS LTD
Company Registration: HE 447848
Registered Address
Griva Digeni 61, Gemstone Village
Choirokoitia, 7741, Larnaca, Cyprus
Service Description
VOWLY is a technology platform that connects couples with local marriage registration service providers worldwide. We operate as an intermediary, facilitating connections between users and qualified local partners who provide actual marriage registration services.
What VOWLY Provides
- • Technology platform for marriage destination research
- • Country ranking and recommendation algorithms
- • Cost calculation tools and comparison features
- • Booking system for local service providers
- • Document verification assistance (planned feature)
- • Customer support and guidance
What VOWLY Does NOT Provide
- • Legal advice or legal services
- • Marriage registration services directly
- • Legal representation or consultation
- • Guarantee of marriage approval or success
- • Immigration or visa services
- • Document authentication or legalization
Important Disclaimer
VOWLY operates strictly as a technology platform and intermediary. All actual marriage registration services are provided by independent local partners. We do not provide legal advice, legal services, or any form of legal representation. All information on our platform is for informational purposes only.
Eligibility and Account Registration
Age Requirements
- • Minimum Age: 16 years old
- • Ages 16-17: Parental consent required for booking services
- • Ages 18+: Can use all services independently
- • Consent Process: Required documentation upload after booking
Account Verification
- • Email Verification: Required for all accounts
- • OAuth Providers: Google, Apple, Facebook sign-in supported
- • Account Security: You are responsible for password security
- • Accurate Information: Must provide truthful personal information
User Responsibilities
- • Maintain confidentiality of your account credentials
- • Provide accurate and complete information
- • Use the platform only for lawful purposes
- • Respect intellectual property rights
- • Comply with all applicable laws and regulations
Booking and Payment Terms
Booking Process
Our booking system connects you with local marriage service providers. Each booking follows a structured process with clear milestones and refund policies.
- Step-Based Process: Each booking has defined completion steps
- Local Partner Assignment: You'll be connected with qualified local providers
- Service Coordination: We facilitate communication and scheduling
- Payment Processing: Secure payment through our platform
Payment and Fees
Payment Structure
- • One-time booking fees (no subscriptions)
- • No automatic renewals or recurring charges
- • Secure payment processing via Stripe
- • Fees vary by destination and service complexity
Accepted Methods
- • Major credit and debit cards
- • Bank transfers (where supported)
- • Digital payment methods
- • Currency: USD, EUR (automatic conversion)
Refund Policy
100% Refund Available
Before Service Commencement: Full refund available until the first step of the service process is completed by the local partner. Automatic, instant refund - no questions asked.
Partial Refund Available
After Service Commencement: Partial refunds are determined by the local service provider based on work completed and expenses incurred. Refund decisions are made by partners and processed through VOWLY.
Platform Usage and Prohibited Conduct
To maintain a safe and reliable platform for all users, certain conduct is prohibited. Violations may result in account suspension or termination.
Prohibited Activities
- • Providing false or misleading personal information
- • Uploading fraudulent or falsified documents
- • Attempting marriage registration when legally ineligible
- • Using the platform for illegal activities
- • Harassment or abuse of other users or staff
- • Unauthorized access to other user accounts
- • Circumventing payment or refund systems
- • Creating multiple accounts to abuse services
Acceptable Use
- • Honest and accurate information provision
- • Respectful communication with all parties
- • Compliance with local marriage laws
- • Proper use of platform features
- • Timely response to partner communications
- • Adherence to booking and payment terms
- • Cooperation with verification processes
- • Respect for intellectual property rights
Partner Services and Liability Limitations
VOWLY as Intermediary
VOWLY operates as a technology platform connecting users with independent local service providers. We facilitate these connections but do not provide marriage registration services directly.
- Uber-Style Model: We connect you with qualified local partners
- Partner Independence: Local providers operate as independent businesses
- Service Quality: Partners are responsible for their own service standards
- Customer Relations: Direct relationship between you and the local partner
Service Limitations
Important Limitations
- • VOWLY does not guarantee marriage approval or success
- • We cannot control local law changes or policy updates
- • Partner availability and service quality may vary
- • Processing times depend on local authorities and procedures
- • Additional requirements may arise during the process
- • We do not provide legal advice or legal representation
Intellectual Property Rights
VOWLY's Rights
- • Platform technology and software
- • VOWLY trademark and branding
- • Website content and design
- • Ranking algorithms and tools
- • Database and country information
- • User interface and experience design
User Content Rights
- • You retain ownership of your personal information
- • Document uploads: Limited license for verification
- • AI/OCR Processing: Rights to analyze for compliance
- • Reviews/feedback: License to display and use
- • Account data: Stored until account deletion
- • Anonymized data: May be used for service improvement
Document Processing Rights
For planned document verification features, you grant VOWLY the right to:
- Process uploaded documents using AI and OCR technology
- Analyze document compliance with local marriage requirements
- Store documents securely until account deletion
- Share verification results with assigned local partners
- Use anonymized document data to improve verification accuracy
Privacy and Data Processing
Your privacy is important to us. Our data collection, processing, and protection practices are detailed in our Privacy Policy, which forms an integral part of these Terms.
By using our services, you acknowledge that you have read and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with GDPR and other applicable data protection laws.
Key Privacy Points
- • We process personal data for service provision and legal compliance
- • Document uploads are stored securely and processed for verification
- • Data is shared with local partners only as necessary for service delivery
- • You have rights to access, correct, and delete your personal data
- • All data processing complies with EU and Cyprus data protection laws
Limitation of Liability and Disclaimers
Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORI WEDDING CYPRUS LTD SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Actions or omissions of local service partners
- Delays or failures in marriage registration processes
- Changes in local laws, policies, or requirements
- Technical issues or platform downtime
- Third-party payment processing failures
Our total liability shall not exceed the amount paid by you for the specific service that gave rise to the claim.
Service Disclaimers
- • No Guarantees: We cannot guarantee marriage approval or processing times
- • Information Accuracy: Country information is provided "as is" and may change
- • Partner Performance: Local partners operate independently
- • Legal Advice: We do not provide legal advice or legal services
- • Regulatory Changes: Laws and requirements may change without notice
- • Technical Issues: Platform availability is not guaranteed 24/7
User Indemnification
You agree to indemnify and hold harmless ORI WEDDING CYPRUS LTD from any claims, damages, or expenses arising from:
- Your use of the platform in violation of these Terms
- Providing false or misleading information
- Uploading fraudulent or falsified documents
- Your interactions with local service partners
- Violation of any applicable laws or regulations
- Infringement of third-party rights
Dispute Resolution and Governing Law
Governing Law
- • Primary Law: Laws of Cyprus
- • EU Regulations: Applicable EU directives and regulations
- • Consumer Protection: Cyprus and EU consumer rights
- • Data Protection: GDPR and Cyprus data protection laws
Jurisdiction
- • Primary Courts: Courts of Cyprus
- • EU Jurisdiction: European courts for EU matters
- • Consumer Disputes: Cyprus Consumer Protection Service
- • Data Protection: Cyprus Data Protection Authority
Dispute Resolution Process
- Direct Communication: Contact our support team first
- Mediation: We encourage mediation for dispute resolution
- Legal Action: Court proceedings in Cyprus or EU courts
- Consumer Rights: EU consumers retain statutory rights
We are committed to resolving disputes fairly and efficiently. Please contact us at legal@vow.legal for any concerns or disputes.
Account Termination and Data Retention
Grounds for Termination
By VOWLY
- • Violation of these Terms
- • Fraudulent activity or false information
- • Abuse of platform or other users
- • Illegal activity or misuse
- • Non-payment of fees
- • Legal or regulatory requirements
By User
- • Account deletion request
- • Service cancellation
- • No longer need services
- • Privacy concerns
- • Platform dissatisfaction
- • At any time, for any reason
Data Retention After Termination
Account Deletion
Upon account deletion, personal data and documents are permanently removed within 30 days, except where retention is required by law or for legitimate business purposes.
Legal Retention
Some data may be retained for legal compliance, fraud prevention, or financial record keeping as required by Cyprus and EU law (typically 7 years for financial records).
Surviving Terms
The following provisions survive account termination:
- Intellectual property rights
- Limitation of liability and disclaimers
- Indemnification obligations
- Dispute resolution and governing law
- Payment obligations for services received
- Data retention requirements
General Terms and Updates
Terms Updates
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify users of material changes by:
- Email notification to registered users
- Prominent notice on our website
- In-app notification for active users
- Updating the "Last updated" date
Continued use of our services after notification constitutes acceptance of updated Terms.
Severability and Enforcement
- Severability: If any provision is found unenforceable, the remainder stays in effect
- Waiver: Our failure to enforce any right doesn't waive that right
- Assignment: You may not assign these Terms; we may assign to affiliates
- Entire Agreement: These Terms, Privacy Policy, and related documents constitute the complete agreement
Force Majeure
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters, pandemics, or emergencies
- Government actions, law changes, or restrictions
- Technical failures, cyberattacks, or infrastructure issues
- Partner unavailability or service disruptions
- Economic sanctions or trade restrictions
Contact Information
Questions About Our Terms of Service?
If you have any questions about these Terms of Service, need clarification on any provisions, or wish to discuss any concerns, please contact us:
Legal Inquiries: legal@vow.legal
General Support: support@vow.legal
Company: ORI WEDDING CYPRUS LTD (HE 447848)
Address: Griva Digeni 61, Gemstone Village, Choirokoitia, 7741, Larnaca, Cyprus
Response Time: We aim to respond within 48 hours
For privacy-related questions, please see our Privacy Policy or contact privacy@vow.legal